Posted to Shop Management Forum on 3/11/2011
9 Replies
We had a thread running recently about parts ordering
screw-ups. I commented that at our shop each of us looks up
our own parts or makes the calls ourselves to minimize the
wrong parts sitiations. All of our aftermarket suppliers
have on-line ordering and we probably order 70+% of our
stuff on line. I've been using Honda's and Toyota's on-line
look up for a while now to avoid the "exploded-view diagram
fax dance".
On the referenced thread I made this post regarding
Fordparts.com:
http://members.iatn.net/forums/read/msg.aspx?f=forum15&m=315418&fv=4&ar=2633
I've been using it for a few days now and find it helpful as
long as you get hooked up with a Certified Parts Wholesaling
Dealer and get their parts manager to set you up with
"sponsorship". Once you're sponsored and given an invitation
code, you can open up Ford Catalog Advantage (FCA) for free.
These same dealers can also provide free log-ins to
Fordinstallersupport.com which gets you OASIS and TRC (the
actual dealer service info site). Many parts
managers have no clue about this free offering
I found that getting familiar with FCA wasn't a big deal. So
far, I'm not thrilled with the VIN filtering but you can
find the correct part # easily. You'll need a cooperative
parts manager if you're his first sponsor as it is a tad
complicated on both ends. Once set up, you can look up
either on Fordparts.com or jump to FCA and get better info
and select the part from that site. Once you move the item
into your "cart" it gets plunked into your Fordparts.com
cart where you can check availability and finalize the
order. That part needs some tweaking IMO.
Hope this helps some of you that wanna explore it.
Happy trails,
Rusty from Massachusetts
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