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International Automotive Technicians Network
George Witt's Service Advisor Class Lincoln, Nebraska May 17
Posted to Industry Events Forum on 4/20/2003

Every shop has a Service Advisor, even the ones that don't.

Service Advisor is a job description, not a position. Somebody has to talk to the customer, write the repair order and sell the work.

Whoever that is needs some good training to be successful.

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