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Re: Shop losing CAP - Repair Efficiency. How woudl you respond?
Posted to Emissions Forum on 3/1/2008 2 Replies

In order for a vehicle to be counted against you (as I under stand it) it has to be CERTIFIED, by you or a test only or referee. so if it needs more repair and the customer will not pay, then send it to the referee for a waiver and it will not hurt your number... Login to read more.

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