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Re: Phone survey and performance grading
Posted to Emissions Forum on 10/26/2005 2 Replies

Hi Aaron,

I have had that happen with the CAP scores. I used to worry about it, but was told that so long as it didn't happen for 2 quarters in a row, it wasn't anything to worry about. One quarter the fail rate missed by .02. Next quarter the repair perform... Login to read more.

2 Replies Received (View Replies)