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Re: Who's job is it?
Posted to Emissions Forum on 1/26/2003

If DMV says smog it... smog it. If later a customer returns saying they want a refund send them to the BAR/DMV for one. It's much easier to do if you can act like a bureaucrat. Just look at the car owner with a stupid look on your face and say "DMV said smog i... Login to read more.