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International Automotive Technicians Network
Re: Blameology: who owns what problem in a repair
Posted to Industry Issues Forum on 4/16/2010 2 Replies

So who is at fault in this circumstance?

Customer has a 92 Toyota pickup with a rusty bumper. Customer's son backs up into a pole splitting the bumper in half (center was so rusty it just fell apart). They bring it to me to have a used bumper installed. Whil... Login to read more.

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