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International Automotive Technicians Network
Re: How do you explain this to a customer?
Posted to Industry Issues Forum on 5/31/2008

its tough when they already have their mind made up that you are ripping them off,The low ball estimate hurts everybody.I hear it all the time , the transmission shop here is famous for quoting a price , tearing the car down , then telling the customer , now i... Login to read more.