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International Automotive Technicians Network
Re: Is the public willing to pay for professionalism?
Posted to Industry Issues Forum on 1/31/2008

Yes and no. Customer A Customer B

Customer A Calls wanting prices on an oil change. Wants the cheapest one. Car arrives, 2 bald & low tires, every fluid low, leaking all over the place, driver's window falls in when you roll it down, etc. Will not upgrade a ... Login to read more.