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International Automotive Technicians Network
Re: Customers, the internet.and the games they play!
Posted to Industry Issues Forum on 7/30/2007

I used to see that a lot when I worked at a dealerships and occaisonally at independent shops. It's amazing that people will research "problems" through NTSB and the like, but will never research the easiest TOP SECRET document to obtain-the owners manual... Login to read more.