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International Automotive Technicians Network
Re: A fact of doing business now?
Posted to Industry Issues Forum on 3/2/2005

We had the same problem her about a year ago. I called Napa to price a starter for a customer and gave him a estamite with parts(at list), labour and taxes. The customer went to the same NAPA store where he was offered the same part at my cost, eliminating any... Login to read more.