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International Automotive Technicians Network
Re: Are we the source of all our woes?
Posted to Industry Issues Forum on 2/4/2005

We quote jobs all the time, and the customer goes to Mr. Backyard. We eventually see the vehicle again, and now the customer gets mad, because my original quote NOW has to include repairing damage Mr. Backyard did. In the long run, the repair is now 3 times mo... Login to read more.