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International Automotive Technicians Network
Re: Customer (mis)perceptions.
Posted to Industry Issues Forum on 7/23/2004

Hi Todd,

Two things come to mind.

1.) It doesn't sound like you have any women working at your shop. If this bothers a customer, they should be able to 'vote with their money,' so to speak, and patronize a shop that does. No need to pick out a shop where t... Login to read more.