× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Dealing with the 'perceived' comeback
Posted to Industry Issues Forum on 4/20/2015

Comeback or not we put an initial fee on the invoice for a preliminary diagnoses. We explain when the customer signs it that the fee will not be charged if the problem is the part we replaced before is found to be at fault but that if it is a new problem the f... Login to read more.