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International Automotive Technicians Network
Re: Customer Education Needed
Posted to Industry Issues Forum on 3/27/2014

Every day is a battle. Yesterday a woman comes in with an SES light on and wanys to know why I am charging her and AZ will do it for free. After explaining the difference she reluctantly agrees. It had a vent selenoid code and i found a broken wire. I dont thi... Login to read more.