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International Automotive Technicians Network
Re: The customers view of scan tools
Posted to Industry Issues Forum on 2/21/2013

Learning to sell Diagnostics is an artform that an SA and tech needs to learn efficiently.I refused to be put off by customers dumbing down [...] its in they interest to do [...] explaining I do not oversimplyfy,giving them holes to keep going. I noticed anoth... Login to read more.