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International Automotive Technicians Network
Re: now the warranty- what should u offer?
Posted to Industry Issues Forum on 9/9/2011

We have a 12/12 warranty, but...when the customer opts for an inexpensive reman part over a quality part, they are informed and must sign off that the part will be warranteed for 12/12 but labor will not. Some get it, and some dont but we are covered so when i... Login to read more.