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International Automotive Technicians Network
Re: Outrageous customer claims, self-diagnosis, or statement
Posted to Open Discussion Forum on 8/16/2018

First thing in the morning, SM asked me to help a long-time customer who had just bought her first liquid-cooled VW the day before. She claimed she "couldn't turn the car off." I met her in front of the car and she held the key in her hand while trying to expl... Login to read more.

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