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International Automotive Technicians Network
Re: Dealing With the 'HOW MUCH???' Crowd
Posted to Open Discussion Forum on 10/5/1997

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How About this one;

(This is a 2 for 1) Customer calls and asks for a diagnosis over the phone. I tell him I would rather see the car first. He presses on and gets me to say that it sounds like the ... Login to read more.