× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Top Ten Ideas to Improve Quality?
Posted to Open Discussion Forum on 9/18/1997

[...trimmed text...]

Right on Richard.

NEVER quote prices over the phone. If you do, all the prospective customer has to do is bang down the phone and call the next shop in the phone book. And he will, 'till somebody qu... Login to read more.