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Re: The warmth our customers bring at this time of year.
Posted to Open Discussion Forum on 12/24/2003 2 Replies

Brad, it isn't ever about fixing cars, any more than the doctor is about prescribing pills. We fix customers, and the auto is our method, same as the doc fixes his customers by prescribing medicine. Unconventional way of looking at it, I admit...but true, none... Login to read more.

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