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International Automotive Technicians Network
Re: Shooting ourselves in the foot
Posted to Open Discussion Forum on 12/17/2003

Remindes me of the service writer a former service manager of mine hired. Dumb as a post, crooked as a pretzel. Spent most of my "flat rate" time on "her" RO's correcting her mistakes, contacting customers, etc. etc.

She could have been a perfect body double... Login to read more.