References
OPEN: Real shops
OPEN: WOW
MANAGE: Do you know the total you spent on shop supplies last year
MANAGE: Service Counter Height
MANAGE: Help Wanted
MANAGE: Chaos the Schedule and Old ESO's
MANAGE: Where Do You See Your Shop In Five Years?
MANAGE: Would you hire someone older than yourself?
MANAGE: And the anger hit me like a bolt of lightning,
MANAGE: I fired a customer today
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