
Service Writer needed in West Little Rock
Job description We are looking for a service advisor to join
our team and help provide world class customer service. A
service advisor's job includes greeting customers in person
and on the phone, answering their concerns in a manner that
instills confidence in our operation, and recording their
concerns in a clear manner for the technicians. You are also
tasked with building estimates, sourcing parts, and
contacting customers to convey their service and repair
needs. Why work at Parkway? 1. Entrepreneurial Environment-
Parkway is a small but growing business where you aren't
just a tiny cog in a giant machine -- your opinion and input
matters! We provide online training from some of the
industry's leading trainers, and for the right team members,
we will fly you to California for hands on / in-depth
training with some of the best service advisor in the world.
2. Compensation- We have competitive pay with significant
room for growth. Weekly and monthly bonuses are based on
shop-wide performance to encourage teamwork, and there is a
guaranteed base pay that remains above the industry average.
Benefits include Health / Dental / Disability / Life
insurance, Paid vacation and holidays, 401K with company
match, and more. 3. Expert Staff-- We have an L1 Master
Technician on as our shop foreman, the owner is a Master
Certified technician and holds a degree in Automotive
Management. Our team is equipped with industry-leading
diagnostic equipment. 4. Mentoring -- We provide on the job
training that you get directly from our existing world class
staff. We truly believe in mentoring -- we show you how to
do things rather than tell you how. We'll help you out with
your struggles and recognize / reward your successes! We set
attainable goals and provide you with the tools and training
needed to achieve those goals. 5. Clean, modern shop- Our
waiting area is clean, inviting, and equipped with flat
screen TV's leather seating, and free wifi. To make it easy
for customers to do business with Parkway, we have
complimentary loaner cars, free shuttle service to and from
the shop, vehicle pickup and delivery, and we also have an
industry leading 2-year, unlimited mileage, warranty on all
parts and labor. 6. Low Stress/Fun Environment -- Life is
too short to not love what you do! This 'style' is what
leads to long-term, happy team members.
Michael Davidson ![]()
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