Simple enough question, yet in the automotive repair industry (and I am sure elsewhere as well) it seems to be getting harder to obtain. Techs wanting to jump ship at the first sign of better pay, more hours, better benefits, only to find that the grass was only painted green on one side. So at your shop/company, how do you achieve employee loyalty?

Randy Worner
Educator/Instructor/Technical Information Specialist
PepBoys
Houston, Texas, USA