It cost me about 45 minutes while on hold for a Toyota TIS Technical Specialist to remind me what I'd learned nearly 10 years ago...

After you load TIS (Techstream), and BEFORE you go to register it, BE SURE to use the SETUP dropdown and choose "PUBLIC USER (Aftermarket)" as your dealership type.

If you do, then the registration button will direct you to the correct website and generate a KEY for you to paste into the empty box (and allow you use of the program). This takes less than one minute.

If you do not, you end up on a webpage that's the same as a "404: File Not Found" (only you're instructed to search for a nonexistent problem in your computer).

Sometimes you just forget what you've learned in the past, and need an embarrassing reminder! Happens to us all eventually!

Jaime Lazarus
Educator/Instructor/Consultant
The Car Whisperer, LLC
Ocala, Florida, USA