TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 18 Chevrolet Trax, Noise 05/06/2024 in the GM Engine Discussion I have a 2018 chevy trax making a squeaking or chirping noise at idle. With the car running and the a/c on high the car is making a squeaking chirp like noise. I listened to all of the pulleys and i can not hear any noise coming from the pulleys. I can re... |
| 12 Toyota Corolla, No-start 05/06/2024 in the Asian Driveability Discussion We've got this Corolla with an extended crank. It's extremely intermittent. We saw the TSB on the fuel pump and replaced it. It's been good for about two weeks or so but I just got a call from the customer that it's done it again. In the past it's stayed ... |
| 12 Toyota Tundra, Differential 05/05/2024 in the Asian PowerTrain Discussion The 4hi light constantly flashes and the four-wheel-drive is stuck engaged. Code C1340 will not clear. Customer replaced the 4x4 actuator on the front axle as a guess but that did not fix the problem. I cannot find much info on this code. Any help would b... |
| 12 Dodge Grand Caravan, Electronic, transmission 05/04/2024 in the Chrysler Transmission Discussion Hi guys. Problem here on a caravan. The customer complains that the transmission goes into limp mode, stuck in one gear, probably 4th. Very difficult acceleration at low speed, very high rpm at high speed. She stops and restarts the vehicle and everything... |
| 01 Chevrolet Silverado 2500, Clutch, hydraulics & cam sensor 05/03/2024 in the GM PowerTrain Discussion This is a landscape dump bed truck that had a totally fried clutch system. I installed complete system including flywheel and hydraulics. I prefilled the clutch master and slave. The master was primed to where you could barely push the piston. Slave was f... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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