International Automotive Technicians’ Network

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February 3, 2017 Mark from Michigan starts a discussion in the Shop Management forum that talks about reviews which demonstrates some response suggestions for real situations.

Online Review Response
Greetings, I received an email from a client asking for my thoughts regarding a negative online review. Following is a brief account of the situation, followed by a draft of what I thought would be a good reply to...

January 25, 2017 Tech-Tip, Leo from NY shows how to adapt combustion gas check device to the radiator to avoid the hassles most of us have faced with this task in the past.

Easier block test
I've only done this with Subarus so far, but it definitely makes it easier to find the sneaky ones. Take off the vacuum bulb, suspend the tester and plumb it right into the reservoir nipple. Any combustion gases in the radiator get forced right...

January 16, 2017 James from Florida presents an interesting case study on a 2017 Chevrolet Volt with a DTC P1E9E – Battery Cell Balancing Circuit Issue.

2017 Volt Cell Balancing Failure
Probably, most people on this list have not dealt with a Volt unless they are dealer techs. IMO, the Volt, even though it uses over one million lines of code (more than the Space Shuttle), has proven to be one of the most reliable vehicles that G.M....

January 6, 2017 Andy from AZ strikes up an interesting discussion surrounding fuel pump waveforms.

Fuel Pump Waveform Study
I recently scoped a fuel pump and noticed a couple of things about the waveform I was not sure about, so I am hoping to stimulate some thought and conversation here....

December 14, 2016 An iATN member from Colorado shares the diagnostic process he used on a 2009 Chevrolet Suburban using a thermal camera.

Thermal Camera to Verify Battery Failure
2009 Suburban came in today with a complaint that the instrument cluster displayed a message Service charging system and/or battery. Customer indicated...

November 30, 2016 We are excited to announce that we are now beginning the beta test for our Android mobile app, supporting Android 4.4 and newer.

Android Mobile App Beta - Release Notes - 1.0.0 Build 49
Join the iATN Android Beta Providing Feedback. If you're experiencing a problem in the beta, the preferred way of reaching us is to...

November 16, 2016 Our next item we're highlighting also comes from Martin in BC this time presenting a detailed review of the NVH tool offered by PicoScope.

Vibration Diagnosis Technology
Some active dialog is taking place in a current Industry Issues thread, as posted by iATN's resident poster of All Things doom and Gloom Ozdjan Hassan, who manages to dig up and air the dirty laundry in the automotive industry. Hmm, do...

October 20, 2016 The latest iATN Review is out, lots of great information to explore.

The iATN Review

September 26, 2016 Louis from Louisiana shares some sound shop management advise in regards to customer relations, check out his summary and the ensuing discussion.

'People Person' (Hard Lessons)
Speaking with auto shop owners, I often hear, I'm not a people person. I believe the things we do effect how others react to us. For instance, those who think others are out to get them will find a lot more negative interactions. Alternatively, those who fee...

September 13, 2016 Russ from FL shares some insight on GM ECM failures for RPO’s LY7 & LP1 leaving the ignition key stuck and the instrument cluster annunciations askew.

LY7 and LP1 ECMs, GM 3.6 HFV6
I don't know how long this tip will be applicable but starting late last year, I noticed it most starting in November, there have been a much higher rate of failed new ECMs for the early HFV6 cars, LY7 and LP1 engine RPOs. The service part number is 19260507 f...

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