November 12, 2012 Our latest member poll asks, “What percentage of parts does your automotive repair shop order online?” Members can chime in here: http://members.iatn.net/

Our last poll of 5,160 iATN members found that the average repair shop employs 4 technicians. See the full results here: http://autop.ro/2wO

November 5, 2012 In “How Teaching Safety Became Important to Me,” an automotive instructor relates how an accident at his school has provided him with an extra incentive to focus on safety.

How teaching safety became important to me
How teaching safety became important to me: I retired at the end of the 2011 school year after teaching automotive for 38 years. While reading an IATN thread about safety last year...

October 29, 2012 “No Communication With BCM” illustrates how one instructor bugged a vehicle and observed his students' processes to solve communication issues with a Body Control Module. Recently featured in the iATN Review (http://autop.ro/1EL).


What Would You Do? No Communication With BCM
It's been one of those weeks already. My students usually follow my instructions and directions in conjunction with service information, quite well. In many years as a technician, the only module that I had an issue with during diagnostics was when the old GM

October 22, 2012 In "Keep it Simple," a member describes how a young apprentice reached out to him for assistance on a 2008 GMC Envoy networking issue involving DTCs U1301-00 and U1041-00.

Keep it Simple
One of the younger techs in the shop had a problem that seemed interesting today. The customer was driving down the road and heard a pop' noise and all the warning lamps in the IPC came on, the gauges were inop, the A/C stopped working, the seats and windows

October 18, 2012 We've released two new billing features today. You can now specify additional contacts you'd like us to email with your account billing notifications. And those additional contacts will now be able to update the credit card used for your premium membership fees, without having to login to your account. Thanks for your support! More details here: http://autop.ro/2hR

Two New Billing Features
Hello everyone, We've just released a couple of new billing related features for those with premium memberships. The first is the ability to have additional billing contacts for your account. Many times members have asked us to send their quarterly invoice (or

October 15, 2012 “Lambda for Diagnosis” is a great example of a really insightful response buried deep within a long discussion on iATN — this one on incorporating lambda into your diagnostic process. Recently featured in the iATN Review (http://autop.ro/1EL).

Re: Lambda for Diagnosis
There are three issues to be clarified: 1. This is not an oxygen sensor. Any time anyone says it is, or implies that that is how it works, or that this is even its purpose is causing misinformation to be disseminated. And, what is worse, these exact sensors ar

October 12, 2012 A special offer for our existing premium members: upgrade to Business+ premium membership, anytime between today and February 1, 2013, and we'll waive the upgrade fees. This gives you until your next quarterly due date to try out the new features at no additional charge. If you're not happy, you can revert to your original account level before your next due date. More info about Business+ and the other premium membership levels here: http://iatn.me/u

In addition to all of the features of a regular Business account, Business+ also allows you to designate up to four (4) other iATN member accounts as "sub-accounts," each with full premium access to iATN, including the ability to search the iATN Knowledge Base.

October 10, 2012 Our latest member poll wonders how many technicians your service facility employs. Please chime in here: http://members.iatn.net/

We asked this same question 10 years ago, and it will be interesting to see how the results differ: http://autop.ro/2cg

Our previous member poll asked whether your service facility was "equipped with the tools, training and information necessary to properly and safely service hybrid/electric vehicles." Of 4,113 respondents, 23% said "yes." The remaining 77% that answered "no" were evenly split between those who were planning to become equipped, and those who were not. Results: http://autop.ro/2ch

October 8, 2012 "What to Do About Car Counts" offers some insight into how to improve your repair shop's image. Check it out:

What to do about car counts
The question of car counts and their importance to a repair shop has once again come up for discussion. A variety of opinions have been shared, some with better validity than others and far too many have been based on too little information from the person as

October 4, 2012 We are excited to announce a new level of premium membership called Business+. The primary feature is the ability to designate up to four employees as sub-accounts, with their own full access to iATN premium features.

For more details, please read the attached link. Thanks for your support!


New Business+ Premium Membership
Hello everyone, We are excited to announce that we have just created a new level of premium membership, called Business+, which is $45 per month. (For reference, the existing Individual and Business premium memberships cost $15 and $30 per month, r