TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 10 Audi A5 Quattro, Mechanical 05/02/2024 in the European Engine Discussion The customer complaint on this Audi is that the engine is loud and sounds like a diesel engine, which is a good description. There are no warning lights on and the oil level is ok and the car runs good. I do not see enough of these cars to be able to comp... |
| 06 Mazda 3, Poor-idle/Surge 05/02/2024 in the Asian Driveability Discussion I have inherited someone else's problem. While at idle at operating temperature the vehicle will start surging like it is searching for the idle. I have tested the upstream air/fuel sensor and found that sensor has passed and is not dropping. I have tried... |
| 04 Dodge Ram 1500, Poor-idle/Surge/Cuts-out/MIL 05/01/2024 in the Chrysler Driveability Discussion When driving truck auto will go into limp mode and have no throttle response and idles erratic. P2122 and p1628 set when it happens. Intially problem was very erratic when car first came into us. Intially had throttle body codes p0222 and p0123. Tested th... |
| 04 Porsche Cayenne, Poor-idle/Misfire/MIL 05/01/2024 in the European Driveability Discussion 2004 Porsche Cayenne 3.2 [...] 195000 miles lean codes P2187 P 2189 lean bank one and two. Assume have a vacuum leak, have smoked intake nothing found, tried using propane around intake no change, while watching fuel trim and o/2 signal. Engine when first... |
| 20 Ford Transit Connect, ABS, Left front caliper and right rear caliper 05/01/2024 in the Ford Brakes Discussion The vehicle came in with a lightly dragging left front wheel. We replaced the left front caliper and brake hose and the problem stayed the same. Anytime you pressed the brake pedal and shifted vehicle into gear you could feel the caliper slowly release. A... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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