TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 13 Acura RDX, Charging, charging system 05/18/2024 in the Asian Electrical Discussion car intermittently stops charging and battery voltage slowly drops off to below 10 volts it does not matter whether idling or driving rpm makes no difference however if i turn headlights on car immediately starts charging correctly i have replaced alterna... |
| 95 Ford F-150, No-start 05/18/2024 in the Ford Driveability Discussion Customer came in with truck. He bought the truck inoperable. He stated that he installed a new PCM, Distributor, Ignition module and Ignition coil. Upon receiving at our shop. We double checked the parts installed. We replaced the same parts. We did check... |
| 09 Volkswagen Rabbit, Electronic, Red Brake Warning Light 05/16/2024 in the European Brakes Discussion Last week we had this vehicle in for brake repairs, the BRAKE WEAR light was illuminated. We found the LF wear indicator circuits on the body harness side broken off at the connector and the rear brake pads and rotors were in need of replacement. Repair w... |
| 09 Infiniti EX35, Door, Door latch 05/16/2024 in the Asian Body Discussion Passenger door will not open with either inner or outer door handle, power locks are unlocking and locking, lock lever moves with them. Have found info online saying the cable comes off at the latch when cold sometimes and that the door panel can be remov... |
| 14 Volkswagen Jetta, Turbo inop. 05/15/2024 in the European Driveability Discussion Good afternoon, looking for a little direction on this vehicle. EPC light came on with the listed codes, turbo does not seem to be working properly. I don't get a lot of VW turbos in my shop and was just wondering if anyone has seen these codes that don't... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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