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International Automotive Technicians Network
Re: Customer provided parts
Posted to Open Discussion Forum on 1/19/1997 1 Reply

When a customer asks us if we will install a part that is not supplied by us, I tell them that we will gladly do it. I also tell them that we will need to add a surcharge of twenty to twenty-five percent on to our labor charge, because we still need to pay ou... Login to read more.

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