Welcome

Read on to learn more about how your automotive repair shop can benefit from:

• Your local NAPA AUTO PARTS store's products and services.
• The NAPA Institute of Automotive Technology (N.I.A.T.).
• The NAPA AutoCare Program.

Your Local NAPA AUTO PARTS Store NAPA has delivered top-quality replacement parts and service to automotive repair professionals for more than 80 years. You and the customers you serve will appreciate the benefits your local NAPA AUTO PARTS store offers your business:

• Availability on over 310,000 parts, refinish supplies and accessories -- what you need, when you need it.
  
• Super-fast "Hot-Shot Deliveries" that minimize down time, maximize productivity.
  
• Expert, professional service from top professionals who understand your business needs. No auto parts supplier has more ASE-certified Parts Specialists than NAPA.
  
• Technical and business-management training.
  
• NAPA National Warranty Program honored by over 6,000 NAPA AUTO PARTS stores nationwide.
  

NAPA Institute of Automotive Technology (N.I.A.T.) Training N.I.A.T. offers self-study courses on today's most challenging automotive service subjects so your shop can make -- and profit from -- the repairs other shops have to turn away. N.I.A.T. is a proven way for technicians to:

• Identify specific areas in which they need the most training.
• Increase productivity and profits.
• Get the knowhow to fix today's vehicles right the first time, every time.
• Prepare for ASE-certification testing.
• Learn valuable skills at their own pace -- where and when it's convenient.

Each N.I.A.T. package includes an informative videotape, an extensive course book, a final test and a certificate of completion. For more information, or to order your self-study training package, call 1-800-292-NIAT (6428).

The NAPA AutoCare Program America's largest network of independent automotive service and repair shops provides powerful training, marketing and business-management resources. NAPA AutoCare members receive business tools worth thousands of dollars.Here are just a few:

• NAPA AutoCare "Peace of Mind" Warranty backs parts and labor on qualifying services and repairs nationwide for 12 months/12,000 miles.
  
• NAPA Volume Rebate Program accrues monies up to 4% on qualifying NAPA purchases.
  
• NAPA Visa Consumer Credit Program provides approved customers:
  - Double "Peace of Mind" Warranty coverage (24 months/24,000 miles)
  
• NAPA AutoCare Customer Satisfaction Index (CSI) Program allows customers to evaluate your service; alerts you if a concern is raised so you can contact the customer immediately.
  
• National Advertising includes multimillion-dollar support of NAPA AutoCare Centers on network TV and in popular consumer publications.

For more information on how NAPA can help make your business more competitive and successful, contact your local NAPA AUTO PARTS store.  Visit NAPA at http://www.napaonline.com -- or call 1-800-LET-NAPA -- for the location nearest you.

NAPA is an industry sponsor of the International Automotive Technicians' Network (iATN).