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Re: From the customer's view
Posted to Shop Management Forum on 5/22/2014 1 Reply

Hope it turns out okay for you , Gary , I'm a little puzzled by that type of reaction from someone who is supposed to be there to help you out , not give you a rough time. Just a quick question , what do you suppose she would do if you treated her the same way she treated you , if she came to your place for service on her vehicle ? I'd be curious as to what the outcome would be. Take care , keep us up to date.

Roger Rutledge
Technician/Shop Foreman
Riverside Landscape Contractors Inc
Brantford, Ontario, Canada

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